*Last updated on July 14, 2024

Privacy and Confidentiality:

Welcome to the www.allsourcinghub.com. We respect your privacy and want to protect your personal information. To learn more, please read this Privacy Policy.

This Privacy Policy explains how we collect, use and (under certain conditions) disclose your personal information. This Privacy Policy also explains the steps we have taken to secure your personal information. Finally, this Privacy Policy explains your options regarding the collection, use and disclosure of your personal information. By visiting the Site directly or through another site, you accept the practices described in this Policy.

Collecting and Using Your Personal Data

Types of Data that we may collect while you are using our website:

Personal Data

While using Our Service, We may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include such as below:

A.      From Visitors/Customers:

• Email address
• First name and last name
• Phone number
• Sexual orientation
• Purchase history.
• Address, State, Province, ZIP/Postal code, City
• Geo-location

B.      From Agents/Vendors:

·         First name and last name

·         Email address

·         Company Name

·         Phone number

·         Business industry

·         Address, State, Province, ZIP/Postal code, City

·         Payment Method and banking information

• Geo-location

·         Agent/Vendor profile information (including profile photo);

·         Copy of NID/Passport/Driving License

We may also collect data and information from Third-Party Social Media Services such as -

• Google
• Facebook
• Twitter and others

 How we use your personal data:

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our website
• Improve, personalize, and expand our website
• Understand and analyze how you use our website
• Develop new products, services, features, and functionality
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
• Send you emails
• Find and prevent fraud

 Cookies:

Like any other website, allsourcinghub uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

Retention of Your Personal Data:

The Company will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our service, or we are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data:

Your information, including personal data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your personal data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Delete Your Personal Data:

You have the right to delete or request that we assist in deleting the Personal Data that We have collected about You.

Our Service may give you the ability to delete certain information about you from within the service.

You may update or delete your information at any time by signing in to your account, if you have one, and visiting the account information section that allows you to manage your personal information. If you would like us to remove your information from our records send us request. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.

Please note, however, that we may need to retain certain information when we have a legal obligation or lawful basis to do so.

 Disclosure of Your Personal Data:

Business Transactions

If the company is involved in a merger, acquisition or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The company may disclose your personal data in the good faith belief that such action is necessary to:

• Comply with a legal obligation
• Protect and defend the rights or property of the Company
• Prevent or investigate possible wrongdoing in connection with the Service
• Protect the personal safety of Users of the Service or the public
• Protect against legal liability
•  

Security of Your Personal Data:

The security of your personal data is important to us. We maintain reasonable physical, electronic and procedural safeguards to protect your information. When we collect data through the Site, we collect your personal details on a secure server. We use firewalls on our servers. Once your information is in our possession, we adhere to our security guidelines to protect it against unauthorized access. However, by using the Platform, the users accept the inherent security implications of data transmission over the internet and the World Wide Web which cannot always be guaranteed as completely secure, and therefore, there would always remain certain inherent risks regarding use of the Platform. Users are responsible for ensuring the protection of login and password records for their account.

Changes to this Privacy Policy:

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

  Return Policy:

·       Conditions for Returns

1. The product must be unused, unworn, unwashed and without any flaws. Fashion products can be tried on to see if they fit and will still be considered unworn. If a product is returned to us in an inadequate condition, we reserve the right to send it back to you.
2. The product must include the original tags, user manual, warranty cards, freebies and accessories.
3. The product must be returned in the original and undamaged manufacturer packaging / box. If the product was delivered in a second layer of allsourcinghub packaging, it must be returned in the same condition with return shipping label attached. Do not put tape or stickers on the manufacturer’s box.
4. While you return the item at our hub, please collect the allsourcinghub Return Acknowledgement Form from the Hub and fill it in by yourself. Keep one copy to yourself and we will keep another copy of it for the record.

Note: It is important to indicate the order number and return tracking number on your return package to avoid any inconvenience/delay in process of your return.

·       Returns Policy

1. If your product is damaged, defective, incorrect or incomplete at the time of delivery, please raise a return request on allsourcinghub website - within 14 days from the date of delivery.
2. For electronic appliances & mobile phones related issues after usage or after the return policy period, please check if the product is covered under seller warranty or brand warranty. For more information on warranty claims, please view our Warranty Policy.
3. For selected categories, we accept a change of mind. Please refer to the section below on Return Policy per Category for more information.

·       Valid reasons to return an item

1. Delivered product is damaged (i.e. physically destroyed or broken) / defective (e.g. unable to switch on)
2. Delivered product is incomplete (i.e. has missing items and/or accessories)
3. Delivered product is incorrect (i.e. wrong product/size/colour, fake item, or expired)
4. Delivered product is does not match product description or picture (i.e product not as advertised)
5. Delivered product does not fit. (i.e. size is unsuitable)

Note: The customer must return the product including the warranty cards, manuals, and box. Without the box any customer cannot claim the warranty.